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People Finder
The Problem
Downsizing has resulted in
fewer administrative staff with the responsibility for maintaining
important information such as internal telephone lists or customer contact
details being decentralised. Because these people lack computer skills,
the result is often a mix of spreadsheet files or documents that are hard
to access and hard to update.
Description
People Finder is a simple, easy to use information system designed to
allow for distributed management of information about people. People Finder runs on the
company Intranet, and can also be hosted on the Internet on the Company's home page.
Some applications of People Finder:
- Company telephone list for a company (or group of companies) with several geographic
sites and decentralised telephone system. People Finder allows for an unlimited number of
sites and departments and allows administrators to assign responsibility for maintaining
the information at both the site and departmental level. People Finder can record
additional information such as office location and email addresses for companies that do
not use enterprise level email solutions such as Exchange or Notes.
People Finder start page.
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In addition to finding the information for a
specific name, People finder can search the database in various ways.
People Finder can also generate site, departmental or company wide phone
lists, cellphone lists, fax lists and so on.
- People Finder is also well suited to organisations other than
companies, such as company associations, non-profit organisations and so on. In this
implementation, People Finder could operate over the Internet, with full administrative
control over the assignment of responsibility for updating and maintaining parts of the
database.
- Distributed customer and/or supplier contact information
management. Customers can be allocated to customer/supplier groups and administrators can
assign responsibility for maintaining customer information in one or more of these groups
to individual account managers, sales or account administrators, representatives, product
managers and so on. Any number of people can be responsible for a customer group, and one
person can be responsible for any number of customer groups.
Screenshot: search results page
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- The system can be extended to a full-featured knowledge base for a
company. In addition to the facilities outlined above, a knowledge base system allows
individual users to add their own information, such as skills, training and experience.
Other users are then able to search for the specific skills, training or experience that
they require.
- Custom solutions. Intexnet can modify the People
Finder to meet your specific needs. For example, People Finder could be used to manage the
training operation in a large, distributed organisation. In this example, People Finder
would be useful for tracking the training needs and progress (in addition to the existing
function of providing a distributed telephone book). Other examples: birthday tracking,
simple leave management, "employment equity" tracking, staff loan accounts and
so on. Confidential staff information can be secured using password controlled access
while still allowing more general access to the information that is not sensitive. People
Finder can also be linked to existing personnel information systems or provide information
for other systems in use by the client.
Screenshot: distributed update
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larger image |
Requirements
The system requires a web site (either Internet or Intranet) hosted on
a Windows NT4 or Windows 2000 server, running IIS 4.0 or IIS 5.0. The back end database
can be either Access (Office 97 or Office 2000) or SQL Server (V6.5 or greater). The
server does not require a Microsoft Office license for the Access based system, although
installing Office on the server is recommended. The normal license requirements for SQL
Server apply for a SQL based system.
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